Your frequently asked questions answered here.

How much expenditure goes to the programmes for children?

At KidsCan, we pride ourselves on our efficiency and we work to keep our administration costs as low as possible. In 2015, 81% went to our programmes for children, 81% went to programmes, and 19% went to operations. If you’d like to read more, please click here to read our annual reports.

How do you work with the schools? 

Schools that are decile 1-4 can apply for KidsCan support to become a partner school. We then form a wait list of schools who need our support, and once we have enough funding to support a school we will take it off our wait list. They will then have access to our programmes – Food for Kids, Raincoats for Kids, Shoes for Kids and Health for Kids. The schools will then ensure the tangible items these programmes provide reach the children who are going without in a targeted way.

How do you match up children to the right service?

We work very closely with the schools we support as the teachers know their students best. They assist us in identifying the children who would benefit from our services and this means we are able to target our programs to the children within the schools who are most in need.

How do you decide on your programmes?

We have in place a schools coordinator who works closely with the schools to identify where there is a need  and what the appropriate programme would be. On-going research and feedback from a variety of organisations in the area of child hardship helps us to fine-tune existing programmes and identify new needs.

What happens in the school holidays?

KidsCan is focused on education and helping kids learn, which is why we work with schools to remove the barriers by providing the basics. This means that our support is provided in the school environment, during the school terms. We understand that children may go hungry in holidays and hope that other groups or food banks are able to provide for them and their families.

How do I support a child?

Your monthly contribution of $15 (less than 50 cents a day) will enable KidsCan to provide a child with the essentials they need to get through the school gates in a position to learn. You can support a child by signing up by credit card or direct debit through our website, or telephone our office on 09 478 1525 and we can take your details directly.
If you prefer to make donations by automatic payment please email us your full name and contact details the amount of your regular donation and when you would like those donations to start, to info@kidscan.org.nz.  We will then email back your unique ID reference number for you to give to your bank.  If we have these details you can be assured of having an accurate tax receipt for your donations at the end of the financial year. 

How does the ‘support a child’ programme work?

Your monthly or yearly contribution will go directly to the kids to help provide a child with the basics such as food, a raincoat, shoes and socks, and basic health and hygiene items. 

When you sign up through our website you can choose the region you would like us to direct your support to. 

Can I support a specific child?

Because of privacy issues we cannot specifically allocate a child to you. 

It is also much more cost effective to support the children as a targeted group through the schools they attend, rather than as individual children.  

We work hard to keep it as affordable as possible for supporters, and as impactful as possible for the children. We will however send supporters regular updates about how their contribution is making a difference.

I am living overseas and want to support a child in NZ is that okay?

Absolutely! Many Kiwis and other caring people sign up to support a child through our website and we welcome their support. Simply click this link and select ‘credit card’ as your payment method.

Will I get an automatic Tax Receipt for my donations? 

Yes, we will ensure that you are emailed or posted your annual tax receipt by the end of April for the previous financial year.  Please ensure that we have your latest email or postal address to ensure you receive this.  

Can I change my contact details online?

No but if you email us what you would like changed, we will make the adjustments and send you a confirmation email. 

Does KidsCan take second hand clothing donations?

No, unfortunately we do not have the resources or facilities to process, store and redistribute these types of donations. There are a number of worthwhile charities out there managing this extremely well, such as Women’s Refuge or The Salvation Army.

What do I have to do if I want to fundraise for KidsCan myself?

If you would like to gift your time, energy and ideas to raise funds for disadvantaged Kiwi kids, we’d love to hear from you! Click this link for some tips, tools and instructions on how to register with us.